Shipping & Policies

In efforts to ensure an overly satisfying Sean Balm experience, our team encourages you to review our shipping and policy information. Thank you.

(Safety Info)
Please carefully read the ingredients (found in the ingredient section of product labels) and do a patch test before using to avoid allergic reactions. At the notice of any irritation/rash, stop using and consult with a doctor.

For external use only. Keep out of reach of children. Please avoid getting the products in the eye. Products contain essential oils, and maybe contain or make contact with nuts (oils, extracts, butters, etc.)

 

(Shipping)
Due to items being handmade, orders are processed 3-5 days after the date of payment and may take anywhere from 3-5 business days before received. Please allow a total of 10 business days from the date of payment for your package to safely arrive.* 

*Note/Disclaimer: These are just estimates for U.S. orders and may not reflect real-time due to holiday rushes, weather problems, or other variables beyond our control etc.

 

Want FREE SHIPPING? Its simple, just spend $50 or more to receive FREE SHIPPING

 

(Payments)

In effort to ensure payment safety and security, we accept all major credit cards and Paypal accounts, and do not sell/share your information. You can trust that all payments will be secure transactions. Also, Paypal invoices can be sent directly via email, just call or send an email (Click on the "Contact" tab on the navigation bar) to place your order, with your name, telephone number, email address and product name/scent/quantity, so our staff can send you an invoice and follow up with you. Payment must be made within three days of invoicing or invoices will be canceled in order to make stock available again.

 

(Return Policy)
Our goal is to create an overly satisfying Sean Balm experience for all of our customers. Due to the nature of our products, we cannot accept returns. However, we can offer one exchange/replacement or refunds when needed. Please contact us 305-744-2477 if you have any questions about your purchase.

 

(Shelf Life)
Many of our handmade products are made fresh to order, to ensure the best quality for our customers. In exchange for no harsh chemicals and harmful preservatives, the shelf life for most products are about 3-6 months from the date of purchase.

 

(Store & Use)
Please store items in a cool dry place, and out of sunlight.

 

(Disclaimer)
We do not claim that our products have any curative, medicinal, or therapeutic properties that should be used in place of medicine.

 

Thank you for reviewing our shipping information and policies